Sustainability Factors (that you CAN'T measure, but can plan for)


My children are huge fans of “Dad’s Dinner Night” which is essentially what they call any night mom is gone and dad is in charge of dinner.  There is a fine craftsmanship to whatever creation dad is making for dinner.  It involves some precision choices of ingredients, flavors and just the right timing and by the time it’s on the table there is just a simple artwork of creating the exact right dinner experience for myself and the kids.

The exact recipe for dinner really comes down to some key decisions:
Wendy’s? McDonald’s? Pizza? Or whatever mom left us?

You can’t lose with your kids with those choices but it all comes down to one foundational truth:  I hate to cook food.

My wife loves it.  She’ll watch the Food Network all day long, Google recipes and try culinary experiments.  We have a married couple that we are friends with who cook together as a romantic pastime.  I do not like these people.  You should not like these people.  They set an unrealistic expectation for myself as a husband.  For every husband really.

But boy, they do make some fantastic food.

Recipes are extremely important when it comes to cooking, however if you’re really going after something more than just the basics, if you’re seeking some actual “culinary design” there is more than just a science to it, there’s an art form. 

People who know this art form are either people who have been cooking for decades or people who are just naturally gifted with food creations.  My grandma was one of these people.  She memorized the recipe for her favorite dishes years ago, and has since added, subtracted and experimented with the dish until it became perfect.

There is something about creating ministry with Millennials that is as much an art form as it is a science.  I like to use the word “Alchemy.”  There are just pieces of the young adult recipe that you can’t necessarily prescribe, but you know need to be represented in the creation somehow.  For those creating this ministry recipe, these are factors that greatly increase the sustainability and success of the ministry, but they are often very difficult to measure.  It’s simple to create a ratio of dollars and cents or staff people to attenders, but finding ways to measure the goodwill and buy-in of the church’s leadership, or right mix of people involved – that’s a different story altogether.

Sometimes it’s by design.  Sometimes it’s intuition.  Sometime’s it’s just the Holy Spirit bringing to the mixture exactly what is needed.  My encouragement to you would be to find some way to account for each of these following factors in your ministry on purpose, whether you can measure them or not.  You’ll find the exact amount and measurement for each might be hard to measure or prescribe, but the discipline of seeking out these factors will help your ministry soup become much more satisfying.


Achieving buy-in from the leadership
In a conversation with one young adults pastor, he recounted the story of a previous position at another church:

“The church had decided they wanted a college program to reach out to the students in the area.  The congregation wanted a college program.  The elders wanted a college program.  The staff wanted a college program.  But in the end it was a lot of rhetoric and when we restructured our ministry 18 months later, they eliminated my position.  No one really thought about this as a real investment that needed a 5 year plan.”

Look, no one is going to say to you, “I don’t think we need to reach young adults and college students – they’ll probably figure it out on their own.”  That would be a stupid thing to say.  Everyone knows it is a need.  Almost every church will agree to the value of passing the baton into the next generation.  The spoken value for this ministry is through the roof. 

But actual support, investment and buy-in can be more difficult to secure.  When the rubber meets the road, will ministry to this demographic take priority over other ministries in your church?  Seek hard to find out some of those answers before building anything and find strategic ways to increase the value of this ministry throughout the organization.

Leading With A Team
Teamwork makes the dream work.  If your dream is to reach young adults and college students, find ways to make this a team effort.  Many efforts in developing young adult ministries fall apart before they ever get off the ground because they are being envisioned, implemented and worked out by a single person.  Ministry is lonely.  Reaching into a generation that is mostly uninterested in connecting with your church is hard.  Allowing yourself to go it alone will only lead to burnout & failure.  Here’s a clear warning label:  Do NOT attempt this on your own!

Create benchmarks around team development.  When starting this ministry make your first marker about getting 5 other people on board with helping you launch this ministry.  If you’ve been up and running for a while, find ways to bolster a leadership team, assign them meaningful work and develop a strategy for coaching and equipping them.  There are all kinds of ways to make this work in your ministry but the “team” ingredient needs to find it’s way into the mix.  It’s a non-negotiable.

Paying the Rent
This is a value we talk about all the time with Ministry Architects.  There are wrong ways and right ways to implement changes in our churches.  Wrong ways involve telling people who have been invested in something for a long time that what they have valued for a long time is no longer valuable.  Wrong ways include creating new ministries without regard for the impact they might have on existing ministries.  Right ways of implementing changes are helping people connect with and buy-in to a vision of new ministry and building it with you.  They include helping other people care about the value for this ministry as much as you do.  Right ways of introducing change also might just include doing some things YOU don’t personally like or find value in, so that you don’t use up all the goodwill you might have with the congregation.

When you live in an apartment and you pay your rent to the landlord every month, you might just find yourself in a great relationship with that landlord.  He might even be willing to let you choose some of your own paint colors, or keep that cat in the apartment as long as it stays inside.  Go ahead and try to ask for special favors with the landlord when the rent is three months behind.  It ain’t happening.

There are things in our churches that people value and often the introduction of NEW values can be threatening to the OLD values.  If you are seeking to raise a new value of reaching into the Millennial generation in significant ways, be sure to “pay the rent” with the congregation wherever you can. 

There’s no great way to measure this.  I’ve always hoped for a “the congregation’s happiness with and confidence in Scott” meter could be installed in my church.  When the needle tipped far enough to the right, I knew I had some credit to build in some new values and try out some ministry experiments.  But if it tipped far enough to the left, I knew I needed more time before introducing change.

As far as I know, this meter doesn’t exist – though I hope to see it in a Sky Mall catalog soon.  Until then, pay attention to this factor in your ministry.

Designing Influence
We’ve talked a lot about giving Millennials access to the life and leadership of the church in previous chapters.  This is key to the foundational strategy of why and how we seek out ministry with young adults in the first place.  They want to make meaningful contributions to the world and to the church.  They desire and need connections to coaches, cheerleaders and mentors.  There is no wrong or right way to provide the context for giving young adults influence in your church. 

One key strategy is to find real leaders in the young adult population.  People who have influence among their peers or people who are looking forward to building something significant with their life.  Find these people and ask their input on leadership decisions in the church, on anything and everything from the color of the paint in the gym, to the theme of next year’s Christmas pageant.  Leaders want influence.  They want to feel like their opinion matters, that someone has taken what they had to say seriously.  If you engage the younger leaders in your congregation intentionally, you’ll not only engage them in the church, but the decisions you make will suddenly have relevance to the next generation. 

Senior pastors would be wise to seek regular and significant input from 18-30 year olds in their congregation.  Have them critique the Sunday morning sermon.  Ask them to select some worship music.  Invite them to join a potluck and sit at the pastor’s table. Sprinkling a dash of intentional influence into the Millennials of your church will go a long way in your recipe of success.

The Right People
Of all the factors to build your ministry with, finding “the right people” is the most controversial.  As Christians building ministry reaching out to people, it seems unintuitive to say, “Keep some people out but let some people in” when you are building your ministry.  But let me warn you, if you start a ministry with the wrong people, it will be doomed to failure. 

Those of us who have worked in a church for a significant period of time will recognize what it feels like to work with E.G.R.’s.  These are the people in our ministry that are “Extra Grace Required” type people.  I know exactly what these people are like – I was one of them growing up. 

People in our ministries who need a little extra grace are typically not very influential with their peers.  They are people who are looking for connections and for friendship.  They are the students in our youth ministries that text us every day.  They are the people who will sit at coffee with us for an hour in conversation before they ask us what’s going on in our world.  They are people who are looking to consume the ministry we are providing rather than help contribute to it.

There’s nothing wrong with these people.  I love these people.  However they are not the people that will strategically help us build our ministry to Millennials.  If you’re starting your young adult ministry by a small gathering of “whatever college students are hanging around on a Sunday night,” chances are you’ll be finding the students that are struggling to find a social connection point and don’t have many active friendship in their life.  Because if they did, they wouldn’t be available to hang out with YOU on short notice.

The right people to build new ministry like this are people who have lots of friends.  They are people who have busy schedules.  They are people who are outgoing, extroverted and would rather throw a party than set up chairs at your next event. 

They are also people who have relationships with other Millennials who are disconnected.  Include people in your early stages of leadership that have no involvement in a church whatsoever.  These people have friends just like them.  Find people who have left the church.  Find people who’ve never been inside of a church.  Nothing will limit your ministry with Millennials more than building a team of people who already know each other and the church very well but haven’t built any relationships outside of that group.

I have one of these people on my team right now.  When I started building ministry towards college students, Chelsea got connected to me through another student I was working with through a simple “Hey, my friend, Chelsea wants to get involved in something.”  I met Chelsea and I knew right away that she was the exact type of person you want starting new ministries, planting churches or reaching new people.

Chelsea has a hard time walking to class on campus.  Often she ends up 20 or 30 minutes late for class because every third person she passes has a relationship with her somehow.  She’s been an RA in the dorms for the past two years – her superiors love her and recommend her to underclassmen when they need someone to talk to.  She’s hard working, a great listener and loves people.  She was the university’s homecoming queen this year, no small feat for a self-proclaimed “high school nerd.”

All of those qualities about Chelsea translated into one truth for me when I got to know her; When Chelsea loves something, everyone around her knows about it and is invited to it.  I made it my goal to make sure that Chelsea loved anything I was working on and it wasn’t because Chelsea was popular, it was because she was influential.

Christ himself even used this model in John 4 when he found himself in conversation with an unpopular but influential woman at a well.  After their encounter about living water, the woman let everyone in town know about it:

Many of the Samaritans from that town believed in him because of the woman’s testimony, “He told me everything I ever did.” So when the Samaritans came to him, they urged him to stay with them, and he stayed two days. And because of his words many more became believers.
They said to the woman, “We no longer believe just because of what you said; now we have heard for ourselves, and we know that this man really is the Savior of the world.”

Building ministry teams filled with influential “well women” is a key factor in reaching Millennials.  Find ways to craft your teams with purpose and intention around getting the right people on board.

Consistency and Innovation
One of the marvels of the Millennial generation is their interaction with mobile technology.  As the world counted down to the year 2000, the turnover ratio on technology began to skyrocket and today nothing is more evident of this than whatever cell phone is in someone’s hand right now.  The minute a cell phone, a tablet, an iPod is released plans for the next upgrades are already underway.

Millennials not only embrace, but also expect constant innovation in the world around them.

I was leading a small group Bible study with a group of 18, 19 & 20 year-olds and we were discussing Gordon McDonnell’s book, “Who Stole My Church?”  The conversation was revolving around what it’s like for their parents’ and grandparents’ generations to struggle with allowing for changing trends in the churches they lead. 

Then my friend, Stephanie, made a very profound comment, “I wonder if we will struggle with that at all when we are their age.  I mean everything about our lives is changing all the time.  I think I would get bored if things stopped changing in my church.”

Stephanie is growing up in a culture of rapid innovation.  She expects her life will always be surround with new and improved and improving opportunities and that her church would reflect that value.

Now that doesn’t mean making change for the sake of change in our ministries, but it does mean that we should develop a comfort level with beta testing, experiments and failed efforts.

The more we involve teams of the right people, the more we’ll have access to new ministry ideas and opportunities.  It’s important to allow our ministry with Millennials to continue to experiment and try new ideas on a regular basis.  If you were to develop a young adult program in your church and it looked exactly the same four years later, there’s a great chance you’ll have no young adults as a part of it.  While it isn’t unusual to lock in a programmatic model for years at a time in youth ministries, children’s ministries, Sunday school or other areas of the church, ministry with Millennials thrives on innovation and experimentation.

Be careful, however to forgo any level of consistency with your Millennial ministry.  There are college and young adult ministries across the country that experimented their way into a downward spiral because they failed to include any consistency in their ministry.

It’s one thing to change the look, the style or the purpose of your Tuesday night gatherings, but the fact that you still meet every Tuesday night gives a backbone to the ability to build a relational culture in your ministry.  Often, we are quick to give up on a young adult ministry or program because it seems like the style of what we offer isn’t working.  The reality is that there might be a problem with some of the underlying, sustainable factors that is keeping the ministry from thriving.

We must find ways to be consistently inconsistent.  To constantly experiment yet remain constant in our foundations of ministry with Millennials.

Let it simmer
Great cooks know that genius takes time and that’s true with Millennial ministry as well.
Friedrich Nietzsche is quoted as saying, “The essential thing ‘in heaven and earth’ is… that there should be long obedience in the same direction; there thereby results, and has always resulted in the long run, something which has made life worth living.”

Eugene Peterson even used this quote as the title of one of his books and this axiom holds true with develop ministry for and with the Millennial generation.  Sometimes it just takes a long obedience in the same direction in order to find success or traction with young adults.  We need to find ways to allow the ministry to simmer, to realize that next year we might not see the results we are hoping for when we start this year.  We need to realize that all our experimentation will cause us a lot of failed attempts.  We’ll learn “1,000 different ways NOT to make a light bulb” as Edison says.

If we are driving the bus for our church to catch the vision for ministry to Millennials, prepare them for a long drive.  This is a family-vacation-to-the-Grand-Canyon-in-a-mini-van type of ministry development.  Encourage your church leadership to join you in this journey for a long time.  Think about the 5-year investment in creating something that will begin impacting the next generation.  Let it simmer.

I want to encourage your work as an artist of Millennial ministry.  There is no silver bullet to this work.  There certainly are some sustainability factors and building blocks that must help create the foundation and strategic approach to what you are doing – but there are no guarantees.

There is faithfulness, however, and that is the most key ingredient to engaging this work.  Be faithful in your pursuit of young adults; be willing to engage the work of ministry with factors you can measure and factors you can’t measure.

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